FAQ

Where do you deliver?

We deliver throughout the Greater Auckland and surrounding areas. We can deliver outside of Auckland, so if your event is further afield, talk to us.

How much deposit do you require?

To secure your booking, we require a $150 deposit at the time of booking, with the balance due 2 weeks before the Event.

Is there a bond required?

Yes, we require a bond of $100 that we will add to your invoice. This will be reimbursed within 5 working days of your event.

How are the Letters powered?

The letters require access to a standard power point (240V). We will supply all power cables, plus they are fully waterproof.

Are your letters Tag and Tested for safety?

Yes, we take health and safety seriously, we get all our letters, transformers, cables, extension boxes etc tag and tested yearly. So you can be assure our letters will not cause any damage.

What happens if you damage or the signs get stolen?

Our signs are made to be sturdy, painted aluminum. However, stuff does happen. We take a $100 deposit to cover any incidental damage. In the event of us having to write off signs, or they are stolen while under your care, the hirer shall incur the full replacement cost.

Are the letters just white or can they change colour?

All our Letters are white. Our 6 foot range have a classic white bulb. Our 4 foot range has RGB bulbs that can change colour (180 options) 

Can you create custom Letters, fonts, Logos?

Yes! As long as you have the art file we can create & design complete custom projects.

Cancellation Policy

The $150 deposit upon booking is non-refundable (but can be moved to a new date as per our Covid policy). Full payment is due 2 weeks before your event. In the event of the cancellation of your event, your deposit is forfeited. Cancellations within 14 days of the event, 100% of the booking is payable (less bond).

Upon paying and accepting any hire from Verdo Events the following contract is covered

VERDO EVENTS LIMITED (Verdo)

Hire Contract Conditions

 VERDO EVENTS LIMITED terms and conditions shall apply irrevocably and irrespective to any other interpretation that the Hirer may contend, unless agreed and in writing and signed by Verdo.  Notwithstanding this the Hirer and guarantor shall complete, and sign Verdo Hire terms and conditions page. 

 Payment by the Hirer to Verdo Events Limited  

 1.       On or before the commencement of the Hire of the Verdo Letters and Equipment the Hirer shall pay the Hire Charge plus a Bond to Verdo including but not limited to any other charges that may otherwise be applicable for the Hire of the Letters and Equipment and

 2.       Without limiting Verdo ability to recover all amounts owing to it by the hirer -the hirer irrevocably authorises Verdo to charge any amount owing to it under this Hire Agreement.

 INTERPRETATION

 Commencement Means: The date the Hirer takes possession of the Letters and Equipment erected by Verdo and.

 Equipment Means: Any equipment, vehicles, Tools, and Verdo Letters including by not Limited to the following that may otherwise form part of Verdo equipment – cleaning material, cooling and or heating equipment – waste management – covering of the Letters and Equipment, lifting equipment – floor ground care and cleaning – power generation – ladders and scaffolding – propping – lighting – barriers – signage, including parts and accessories that may otherwise supplied by Verdo and or its agents and.

 Hireage Means: The amounts shown on the Hire Agreement payable by you the Hirer to Verdo and

 Hire Period Means: From the commencement date until the Verdo Letters and Equipment have been returned to Verdo depot and or any other location being the end of the hire period as set out herein the Hire Agreement, the hire period may be extended for one or more periods at the hirer request and upon the availability of the Letters and Equipment and upon the hirer signing a new hire and or an amendment hire agreement.

 Hire Agreement Means: Any document that Verdo may require the Hirer to sign including but not limited to such information as hire charges of any nature, credit ratings, description of Verdo Letters and Equipment, and or supporting Hire equipment, hireage period, mileage and any other such information Verdo may otherwise require and.

 Kilometre Means: The charges payable for the delivery of and uplifting of Verdo Letters and Equipment by any Verdo motor vehicle during the hireage period and 

 Motor Vehicle Means: Any Verdo vehicle and or hire vehicle that is required to deliver Verdo Letters and Equipment and any other equipment the hirer may hire from Verdo depot and or any other location and

 Remote Area Means: Any location that is more than 50 km from Verdo depot and or any other location from where the hire equipment is delivered from

 1.       Verdo Events Obligations Are:

 a)      To Hire the Letters and Equipment together with any other equipment Verdo maybe requested to provide to the hirer for the hire period.

b)      To provide the Hirer with Letters and Equipment in a clean and good working condition.

c)       To deliver and collect the Letters and Equipment at the expiry of the hire period and or at the request of the Hirer contacting Verdo to do so.

 2.       The Hirer Obligations Are:

 The Hirer must ensure the Letters and equipment are available to be uplifted by Verdo at the expiry of the hireage period (other than agreed by Verdo) If for any reason whatsoever Verdo are unable to uplift its Letters and Equipment, the hirer shall be liable to pay $70.00 per hour until Verdo Letters and Equipment is uplifted and returned to Verdo depot and or any other location Verdo may require.

 3.       The Hirer Must:

 Ensure that when Verdo uplifted its Letters and Equipment it is;

 a)       Clean and in good working order (the same condition as delivered) and

b)      Satisfy itself at the commencement of the hireage the Letters and Equipment are fit for purpose and

c)       Ensure that the Letters and Equipment is operated and used for its intended use, strictly in accordance with any law, and in accordance with Verdo instructions supplied or labelled on the Letters and Equipment.

d)    Not move the letters without the knowledge of Verdo Events Limited

 4.       Indemnify:

 a)      Verdo for all injury and or damage caused or contributed to by the hirer to any other persons to the property location or to the Letters and Equipment and shall insure it has adequate insurance to cover all liabilities that may be incurred because of the use of or negligent use of the Verdo Letters and Equipment and

b)      Ensure that the operation of the Letters and Equipment is used in a safe and proper manner and   

c)       Ensure that the premises and or the site for the Letters and Equipment have been risk accessed and comply with all occupational health and safety laws for the Letters and Equipment and

d)      Ensure that Verdo has adequate electrical power source for the operation of the Letters and Equipment and 

e)       The hirer shall as soon as practical (immediately) contact Verdo of any accident or damage to the Letters and Equipment.

d)      In the event of our letters failing to work, we will remove these off your premise immediately (or at our closest available time) to which we will mutually agree to end your hire and offer a full refund (Excluding travel) or arrange to sorted by one of the owners onsite for the hire to continue.  We will seek verbal confirmation to continue the hire if something happens during the hire.

f)      The Nature of light bulbs means they can break or blow.  We will ensure they are all working, however if these blow, the hire still continues, let the owners know and we will make every effort to come out and replace them.

5.       The Hirer Shall Not:

 a)      Tamper with, damage, or repair the Letters and Equipment of Verdo and

b)      Lose or part with possession of the Letters and Equipment of Verdo and

c)       Rely upon any other representation relating to Verdo Letters and Equipment other than those contained herein this agreement.

 6.       No Assignment by The Hirer: 

 a)      This agreement is personal to the Hirer and is not capable of assignment by the Hirer to any other person or persons and

b)      Verdo reserve the right to assign its rights under this agreement without the consent of the Hirer and or any guarantor.

 7.       Subject to the provisions Of This Agreement the Hirer Shall Be Irrevocably Liable for The Loss or Theft of Verdo Letters and Equipment 

 a)      The Hirer shall subject to any express provision of this agreement to the contrary shall be irrevocably liable and responsible for any damage, loss or theft of Verdo Letters and Equipment of any nature and shall be liable including but not limited to the following and

b)      All costs incurred in cleaning the Letters and equipment and

c)       All costs whatsoever for the repair of or any damage to the Letters or Equipment caused or contributed by the Hirer whilst in the Hirer care, irrespective of who or what caused any damage to the Letters and or Equipment of Verdo and

c)    All GST and any other taxes, tolls, fines, penalties, levies and or any other charges payable in respect of the hirer use of the Letters and equipment pursuant to this agreement and

d)    All costs incurred by Verdo in the delivery of and recovering possession of Verdo Letters and Equipment and

e)    All kilometre charges or any additional Hire costs in the event of damaged or missing Letters and Equipment and

f)     All fuel costs and consumables incurred in the event the Letters and Equipment are not available for uplifting and or damaged and 

g)    All Legal costs and any other professional fees, including but not limited to debt collection fees incurred by Verdo in enforcing this Hire agreement due to any default under this agreement by the Hirer and

h)    A late payment fee shall be charged at a daily rate 5% per month on all amounts owing by the hirer that is not paid under this Hire Agreement and

I)     All Letters and Equipment supplied by Verdo to the hirer under this agreement shall irrevocably remain the property of Verdo.

 8.       Theft Waiver and Liability:

 Any waiver of theft shall not apply and shall not limited the Hirer liability for theft where:

 (a)    The Hirer has failed to keep the Letters and Equipment securely secured at a property or premises and

(b)    Has failed to report the theft to the Police and or Verdo Events within 24 hours or

(c)     Provided Verdo a Police report of theft and

(d)    Any damage or theft waiver shall NOT apply whereby Verdo determines under this agreement the circumstances have occurred unless otherwise the Hirer can establish to the reasonable satisfaction of Verdo the Hirer shall remain liable.

 9.       Consumer Guarantee Act 1993: (CGA)

 a)      Where the Consumers Guarantee Act applies the Hirer has the benefit of the Act in relation to the Hire of the Letters and Equipment cannot be excluded and

b)      Where the Hirer is a business and the Letters and Equipment is Hired for business purposes the (CGA) is excluded fully as permitted by law and

c)       To the extent the (CGA) or any other law that cannot be excluded does not apply Verdo makes no representations and gives no warranty other than those set out in this Hire agreement terms and conditions, and will not be liable to the Hirer for any damages, costs and or any other liabilities whatsoever (including consequential loss)in relation to the Hire of the Verdo Letters and Equipment and

d)      Verdo shall have no liability to the Hirer any guarantor or any other person whether in contract, tort or otherwise for any consequential of indirect damages or losses except to the extent otherwise mandatorily required by law.

 10.   Breach of Hire Agreement by Hirer:

 In the event the Hirer breaches any conditions of this Hire agreement, or the Hirer or Guarantor becomes bankrupt insolvent or ceases business, or the Hirer Credit Card is declined Verdo shall and reserves the right to:

 a)      Terminate this Hire agreement and

b)      Sue the Hirer for the recovery of monies and costs incurred and

c)       Repossess the Letters and Equipment from the any premises that is determined the Letters and Equipment maybe located and

d)      The Hirer shall irrevocably indemnify Verdo in respect to of any damages, costs or loss of whatsoever nature resulting from any breach by the Hirer of this Hire agreement

 11.   Disputes

 a)      The Hirer must check all Hirer charges and any disputed in relation to those hire charges must be immediately notify to Verdo within 36 hours of the hire agreement being accepted and signed by the Hirer and 

b)      In the event there is no communication received from the Hirer within that period Verdo   shall deemed the Hire charges to be accepted by the Hirer and

c)       In the event a dispute arises relating to this agreement the parties shall take all reasonable stops to negotiate a settlement with the assists of a mediator if required in which case both parties shall be liable for their own costs and jointly for any mediator. 

 12.   Privacy Act 1993:

 The Hirer and or any Guarantor consents to Verdo obtaining such information and making such enquiries about either of them from any source including credit reference and reporting agencies and companies related to Verdo in relation to this agreement and disclosing such information about the Hirer, the Hirer has the right to access personal information (within the Privacy Act 1993)

 13.   Amendments

 Verdo reserve the right to amend this Hire Agreement from time to time and at its sole discretion.  by the following: sends notices of any amendments to the Hirer at any address (including email address) supplied by you the Hirer or published the amended terms on the Verdo website. 

 Terms and Conditions

 Verdo Events Limited agrees to Hire the Letters and Equipment described in the attached Hire Agreement to the Hirer at the charges and costs pursuant to Verdo terms and conditions attached hereto, and further the Hirer irrevocably accepts these terms and conditions herein.

Cancellations

We require fourteen (14) days notice of cancellations, anything less than 14 days will incur the full cost of the hire.